Despite the importance, impact and frequency with which we make decisions on a daily basis, the actual process of making a decision is surprisingly unknown to us. On top of that, depending on the context, like the level of complexity, these approaches are subject to completely different dynamics. An excellent real-time decision-making support is Dave Snowden’s Cynefin Framework. It helps to differentiate between different contexts with different approaches. In this interactive Learning Lab, participants will get • a review of general decision-making processes • a way to identify different key contexts and key approaches to decision making • a dive into the complex domains

Anne Caspari has been in the complexity business for more than 3 decades: first with environmental planning and working with ecosystems; and in the last 20 years, working as a coach for leadership and organisational development. Getting exposed to complexity thinking and sense-making years ago was a natural fit for Anne and her practice. There is a distinct quality that defines leading, consulting or development, or decision-making from a complexity viewpoint. You get to draw on a multitude of perspectives that tends to provide more answers and insights to shifting today’s challenging patterns than linear problem solving does.