Digital Transformation isn't easy and it doesn't happen overnight. It's a journey that requires a good balance of patience and persistence. In this session we will discuss the various stages of digital transformation, tips for how to get and keep your team engaged, and pitfalls to avoid.

As Head of Innovation, Mark champions, develops and institutionalizes the innovation process for NFP inside and outside the organization. As a catalyst for “what if” thinking Mark works to drive adoption and manage high-quality execution across organizational lines that enhance business outcomes. Having served in the employee benefits industry for over 25 years, Mark joined NFP’s corporate team in January 2010. He has played an integral role in expanding the practice area to provide HRIS consulting services through its newly formed HR Services division, developing the NFP Marketplace – NFP’s exchange solution – launching NFP’s Innovation efforts, and driving Digital Transformation Strategy.