It's no surprise that customer experience is the next competitive battleground.


However, it's not about creating products and services, but creating a full experience that customers will love, in order to ensure maximum growth.


In this session, my goal is to help you answer the critical question « How do I ensure that the experience offered by my business amazes my customers? ».

Nadia is a consultant in innovation specialist in Lean Startup and Design Thinking. She pilots innovation programs for the large corporates, startups and institutions.