When large multinationals desire to innovate, compliance, legal or procurement departments are perceived as roadblocks for innovation. But is that really true?In this session, Claire Kingston and Erwin De beuckelaer will present the innovation program of the Quality & Compliance department in one of the largest healthcare companies in the world. Illustrated by multiple case studies, they will show how you can work with these so-called friction departments, find out if they truly kill innovation, or that they may be stronger innovators than you are.
Erwin De Beuckelaer works at Janssen Pharmaceuticals (J&J) as Director Innovative Capabilities. He brings innovation to the space of Quality & Compliance. Erwin’s mission is to make complicated things as simple as possible, while thoroughly understanding the complexities of today’s business challenges. He is an advocate for human-centered design and design thinking. His background is in communication and user experience design.
Claire Kingston is responsible for delivering creative solutions that drive a culture of innovation within Johnson & Johnson. She works with leadership across the Quality and Compliance organization and beyond to drive operational efficiencies through simplification and enhancing technology utilization.
Claire brings over 20 years of experience in strategic planning, business process improvement and technology implementations. She has implemented solutions that reduce costs and improve efficiency for a wide range of organizations in the Pharmaceutical, Healthcare, Professional Services and Retail industries. Prior to joining Johnson and Johnson, Claire was president of E C Kingston Consulting, and she started her career with Arthur Andersen Business Consulting.
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