The Problem With Lean Start-Up... And Solution To It's Fatal Flaw-IHB23

Milan Samani, Tom Manuel, Rob Smith & Nick Miller

Partner at TIL Ventures | Founder of Calmly Resolve | Venture Creator and Head of Behavioural Finance at Barclays | Fin-tech partnerships lead at Barclays Group Innovation

as recorded on 4 November 2021 as part of Innov8rs Connect on Venture Building & Scaling

A business is a system. Law #1 of designing new systems: "optimising parts of a system will pessimise the whole system." It's the reason why applying lean start-up principles to new, unimagined market spaces causes ventures to fail - and to waste a lot of time and money along the way. In this session we heared from Milan Samani, Partner at TIL Ventures (clients include Barclays, BMW, Mars, Pearson, IFC) along with Tom Manuel, Founder of Calmly Resolve, Rob Smith, venture creator and Head of Behavioural Finance at Barclays and Nick Miller, Fin-tech partnerships lead at Barclays Group Innovation,  about Integrated Venture Engineering - the emerging practice of engineering new business systems.

About the speaker

Milan is a partner at TIL Ventures, using ‘Integrated Venture Engineering’ to build new market-creating ventures with and for global corporations. Clients include Barclays, BMW, Mars, Pearson, BlackRock and the IFC. Ventures include peer-to-peer car sharing (UK), lending to the underbanked (US), investing for individuals of ‘normal net worth’ (UK), nutritious foods for the India mass market, job-readiness skills for Latin America and steering the off-grid solar sector (Africa and Asia) towards profitability. Tom is one of the co-founders of Calmly; an online platform that helps claimants and defendants settle cases without resorting to legal action. Over the past six months, Calmly has dealt with over £250k of disputes, and we're just getting started. Prior to founding Calmly, Tom started his career in banking and then joined TIL Ventures, working on ventures in India, the US and East Africa. He’s now using ‘Integrated Venture Engineering’ to build his own new market-creating venture. Nick is a FinTech Partnerships & Strategic Programmes Manager within Barclays’ Group Innovation Office. His remit is to develop revenue generating partnerships with leading FinTechs globally, as well create profitable new ventures within the bank, typically focusing on APIs, AI and Blockchain technology domains. Nick started at Barclays on the graduate scheme in 2016 and was previously a Product Manager within the Wealth business before joining the Group Innovation Office. He holds a number of investment qualifications from the Chartered Institute of Securities & Investment as well the Investment Management Certificate from the CFA society. Robert Smith is Head of Behavioural Finance at Barclays, where he focuses on investor behaviour and decision making. He is responsible for the risk profiling framework at Barclays Wealth & Investment Management, implementing insights on how our judgement is affected by emotional factors and market conditions. Robert joined Barclays in 2011 and has helped develop Barclays Wealth and Investment Management’s market leading Investment Philosophy, drawing on behavioural portfolio theory, the psychology of judgment and decision making, and decision sciences. He has spent time providing specialist support to the Wealth Management and Private Banking businesses in the UK and is currently responsible for incorporating behavioural finance insight to help improve customer’s investment decision making.

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